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Written by Max Zeshut
Founder at Agentmelt
The complete technology architecture required to build, deploy, and operate an AI agent in production—typically comprising an LLM provider (the reasoning engine), an orchestration framework (workflow management), a vector database (for RAG/retrieval), integrations (CRM, help desk, databases), an observability layer (logging, monitoring, tracing), and a deployment platform (hosting, scaling, security). Understanding the agent stack helps teams make build-vs-buy decisions and identify where their existing infrastructure can be leveraged.
A team building an AI support agent assembles a stack of: Claude as the LLM, LangGraph for orchestration, Pinecone for vector search on the knowledge base, Zendesk integration for ticket management, LangSmith for observability, and AWS Lambda for deployment. Each layer has alternatives—the stack decisions depend on existing infrastructure, scale requirements, and team expertise.