Loading…
Loading…
Written by Max Zeshut
Founder at Agentmelt
The text or instructions you give to an AI model or agent. Prompts define the task, tone, context, output format, and the constraints the model should follow. Well-written prompts improve output quality dramatically; many no-code tools let you edit prompts in the UI without coding. For production agents, the prompt is one input among many—the broader practice of curating everything in the context window is called [[context-engineering]].
A support agent's prompt might read: 'You are a customer support agent for ExampleCo. Answer using only the provided knowledge base articles. If the question is not covered, say so and offer to escalate. Match the customer's tone. Never invent return policies, pricing, or shipping ETAs.' This 4-sentence prompt encodes role, source-of-truth restriction, fallback behavior, tone rule, and explicit no-go zones—far more effective than a generic 'help the customer' instruction.