Multilingual Support

Problem

Hiring support agents for every timezone and language is prohibitively expensive for most growing companies.

Solution

The support agent detects the user's language and replies natively, translating your English knowledge base into perfectly localized responses on the fly.

Benefits

• Global support coverage
• No need to hire multilingual agents
• Instant resolution for international customers

How to get started

1. 1

   Sync Knowledge Base

   Connect your primary English knowledge base to the tool.

2. 2

   Enable Languages

   Turn on auto-detection and specify which languages to support.

3. 3

   Deploy via Chat/Email

   The agent handles incoming queries in the user's language and translates escalations back to English for your human team.

Recommended tools

Intercom Fin, Zendesk Answer Bot, Kustomer. See the full list on the AI Support Agent pillar page.