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Resolve 50%+ of internal IT and HR tickets instantly in Slack without human intervention. Keep employees unblocked.
An AI operations agent is a set of automations for the paperwork that fills an operations week: the shared inbox triaged and drafted, IT requests — password resets, access, laptops — handled from Slack with the approvals attached, documents and proposals generated from the approved blocks, purchase requests carried to approved orders, and the weekly report assembled from the systems with the variances explained. It runs in the tools the company already has and stops at a person before anything is sent, granted or ordered. Operations agents are rarely one system; they are the five or six workflows an ops lead would build if they had a week.
If two of these are yours, the processes below are where to start. Free audit — or read on.
What we build
from $197/ month
5 ready operations workflows on n8n — set up, hosted and maintained for you. You keep the JSON.
from $2,000one-time
Built for your systems and rules on Claude and n8n. Live in 2–4 weeks with documentation and a walkthrough; maintenance optional from $99/month.
What you get
The 3 outcomes teams name first — measured on the process, not promised in a deck.
Instantly resolve employee access requests
Standardize and speed up new hire onboarding
Monitor and cut wasted SaaS software spend
Real deployments
Real outcomes from real builds — not marketing copy.
All case studiesHow it works
3 steps, none of them yours to code.
Use cases
Problem
IT teams spend 50%+ of their time on repetitive tier-1 requests: password resets, access provisioning, and 'how do I' questions.
Solution
An AI agent lives in Slack/Teams, answers IT questions from your internal wiki, and executes common actions (reset passwords, provision software access) with manager approval flows.
What you get
How to get started
Tools: Moveworks, Atomicwork, Rezolve AI
Problem
Companies average 130+ SaaS tools, many with unused licenses or auto-renewing contracts nobody tracks. Shadow IT creates security and compliance gaps.
Solution
The AI agent inventories all SaaS tools (via SSO, expense data, browser extensions), tracks usage per license, flags underutilized subscriptions, and alerts before renewals so you can negotiate or cancel.
What you get
How to get started
Tools: Zylo, Productiv, Torii
Problem
Managing dozens of vendors means tracking contracts, SLAs, performance metrics, and renewal dates across spreadsheets. Missed renewals lead to unfavorable auto-renewals and wasted spend.
Solution
The AI agent centralizes vendor data, tracks contract terms and SLA compliance, scores vendor performance against KPIs, and alerts procurement before renewal dates with negotiation recommendations based on usage and market data.
What you get
How to get started
Tools: Tonkean, Zip, Tines
Problem
Teams either overprovision (wasting budget) or underprovision (missing deadlines and burning out staff). Manual capacity planning relies on gut feel and outdated spreadsheets.
Solution
The AI agent ingests historical workload data, current project pipelines, and seasonal patterns to forecast resource needs. It recommends hiring timelines, contractor needs, or infrastructure scaling before demand spikes.
What you get
How to get started
Tools: Moveworks, Productiv, Tines
Problem
During incidents, ops teams are split between fixing the problem and communicating about it. Status page updates are late or vague, stakeholders bombard the team with 'what's happening?' messages, and post-incident reports take hours to write after the fact. Communication gaps erode trust with customers and internal teams.
Solution
The AI agent monitors your alerting systems and, when an incident is declared, automatically drafts status page updates based on the incident severity and affected services, notifies the right stakeholders via their preferred channels, provides regular update cadences, and generates a post-incident report from the timeline, chat logs, and resolution steps. Humans approve communications before publishing.
What you get
How to get started
Tools: PagerDuty, Statuspage, incident.io
Workflows we build
Each blueprint shows the trigger, the steps with the n8n nodes named, the guardrails and an importable template — and what it costs to have us run it for you.
All blueprints| Workflow | Department | Steps | Managed | Custom build |
|---|---|---|---|---|
| Document and Proposal Generation AutomationA complete first draft in the right template within an hour of the request, with every reused answer sourced, every client-specific fact from the CRM, pricing from the rules, and the open decisions listed at the top. Turnaround falls from days to hours and the answer library improves with every document. | Operations | 8 | $247/month | $4,000–7,000 one-time |
| Weekly Reporting AutomationThe report arrives at 7am Monday in the same format every week, with every number sourced, deltas against last week and target, and a narrative that names the three things that changed. The owner approves or edits, and it goes out. Leadership reads a consistent document; the team gets Monday morning back. | Operations | 8 | $197/month | $2,000–4,000 one-time |
| IT Helpdesk AutomationMost L1 requests are resolved in the conversation where they were asked, in minutes, with the approval and the audit trail the security team requires. Tickets that reach IT are complete — category, device, user context, what was already tried — and the knowledge base improves from every unresolved question. | Security & IT | 8 | $297/month | $5,000–9,000 one-time |
| Email Triage AutomationMessages are answered or assigned within the hour. The inbox owner sees a daily digest: what was handled, what needs their decision, what was extracted as tasks. Routine requests get a drafted reply the same morning; nothing waits because it was invisible. | Operations | 8 | $197/month | $2,000–4,000 one-time |
| Purchase Order AutomationEvery purchase starts as a request with a budget check and ends as a PO the supplier received, with approvals recorded. Committed spend is visible in real time, preferred suppliers are used because the workflow suggests them, and invoices match POs because the PO existed first. | Supply chain & procurement | 8 | $247/month | $4,000–7,000 one-time |
Ready to ship?
Tell us your workflow — the free audit sends a one-page plan with scope and timeline in minutes. No call.
Is this for you?
Not quite? Take a look at ai hr agent — the closest neighbour.
Background
Keep the internal engine of your company running smoothly. AI Ops agents resolve routine IT support tickets (e.g., password resets, software access), guide new hires through onboarding, and monitor SaaS spending for compliance.
Internal IT and operations teams get bogged down by the same 10 requests every day. Operations agents plug directly into Slack or Teams, allowing employees to ask 'How do I request a Salesforce license?' or 'Reset my VPN'. The agent verifies identity, runs an automated workflow to provision access, and closes the internal Jira ticket instantly.
Unlike a generic chatbot or manual process, an AI operations agent runs autonomously and integrates with your existing tools. Gartner projects that by 2026, over 80% of enterprises will have used GenAI APIs or applications.
Build, buy, or done-for-you
Pick the path that fits your team and timeline. Most companies start with one and grow into the others.
Wire up a ready platform yourself. Best for hands-on teams comfortable configuring software.
We scope, build, and deploy your agent — integrated with your CRM and tools. Best for teams that want it live in days, not months.
See the ROI and cost before you commit — useful for justifying the decision internally.
Prefer to build it yourself?
If you’d rather DIY, these are the tools we’d reach for. Each lets IT and Ops teams run an AI operations agent without writing code.
| Tool | Best for |
|---|---|
| Enterprise IT and HR support via Slack | |
| Modern IT Service Management | |
| No-code security and IT automation | |
| Employee support inside Teams |
We may earn a commission when you sign up via our links. About the studio
Run the numbers first
Put your own volumes in before you ask for the plan — every calculator is free and needs no sign-up.
FAQ
When someone requests a sensitive app, the agent automatically DM's their manager for approval before provisioning.
The ones already in use: Gmail or Outlook for the inbox, Slack or Teams for requests and approvals, Jira Service Management or ServiceNow for tickets, the identity provider for access, Google Docs or Word for documents, the ERP for purchase orders, the BI tool or Sheets for the report — connected by an automation platform or installed as the workflows here. Nothing new to log into.
By not deciding them. Access requests are matched to a written role map; anything on the map is granted through the identity provider after the manager’s click, anything off the map goes to IT with the request and the reason. Every grant is logged with who approved it, which is what the next audit asks for.
The one with the most volume and the least judgement: inbox triage if the shared inbox is the workflow, the IT help desk if resets and access requests dominate the queue, purchase orders if approvals happen in email. The operations teams package on this site installs three of them; the free audit names the first from your answers.
Choose your path
Use AI in your own day-to-day — free tools, copy-paste prompts. No engineering needed.
Best AI tools for product managers →You deploy it across a teamThe 7 operations processes we install in the tools the team already runs — each priced, with a team package — and the free audit that names the first one.
Operations automation for teams →Ships in days
Tell us your workflow and the free audit sends a one-page plan for IT and Ops teams — scope, recommended agents, and a go-live timeline — by email within minutes. No call, no obligation.