Custom Business Automation

The workflow itself is not the product — most of these can be built in a week by someone who knows the tools. The monthly fee pays for the parts that make it work every month: the configuration to your specifics, the guardrails that keep an AI step from doing something embarrassing, the monitoring that notices when a connected API changes, and the fixes when it does. Automations fail quietly; the retainer exists so someone notices.

It also pays for not having to become an automation expert. Every process comes with documentation and the workflow files, so you could take it over. Most clients never do, because it is cheaper to have it run than to learn to run it.

Whichever fits your accounts and budget. n8n is our default — it has the integrations, native AI steps, a self-hosting option for data residency and a licence that lets the workflow run anywhere, which is why the downloadable templates are n8n files. If your team already lives in Make or Zapier, we build there; if the process needs to run inside your product or your network, we write code. The tool is an implementation detail we explain, not a decision you have to make in advance. See n8n vs Make vs Zapier for AI agents if you want the comparison.

Managed ($197–297/month per process) is right when your process matches a blueprint at about 80% — the same job most companies in your situation do. A custom build (from $2,000) is right when it depends on a system nobody else uses, needs actions inside your own product, spans several legal entities with different rules, or has to run inside your network. We say which on the audit rather than force it into the standard shape. Solo professionals usually get a fixed-scope package by role — the audit names it.