Conversational Memory

The mechanism by which an AI agent maintains context within a single conversation—tracking what was said, what was agreed, and what state changes occurred across multiple turns. Conversational memory goes beyond raw chat history: it includes resolved references ('that order' → order #4521), tracked entities (the customer, the product, the issue), and accumulated state (steps already tried, information already collected). Good conversational memory prevents agents from asking for information the user already provided.