Copilot Mode
An operational mode where an AI agent assists a human by suggesting actions, drafting outputs, and surfacing information—but the human makes all final decisions and executes all actions. Copilot mode is the starting point for most agent deployments: the agent drafts the email but the rep clicks send, the agent suggests the diagnosis but the doctor confirms it. Teams typically run in copilot mode for 2–4 weeks to build trust and calibrate quality before granting the agent more autonomy.
Frequently asked questions
- When should you move from copilot mode to autonomous mode?
- When three conditions are met: the agent's suggestions are accepted without changes 80%+ of the time, the task is low-risk and reversible, and the team trusts the agent's judgment based on observed performance. Most teams move individual task types to autonomous mode one at a time rather than flipping everything at once.