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Written by Max Zeshut
Founder at Agentmelt · Last updated Jul 8, 2026
A cost-optimization pattern where a cheaper, faster model handles the first attempt at a task, and a more capable (but slower and more expensive) model is invoked only when the first model fails a confidence threshold or quality check. Cascades typically cut total cost 60-90% on workloads dominated by easy cases (a large fraction of support tickets, document classification, simple coding tasks), because most queries never reach the expensive model.
A customer-service AI agent fronts every query with a small model (Haiku, GPT-5-mini) that handles 70% of requests directly. For the 30% where the small model is uncertain—measured by output confidence, retrieval scores, or a self-check—the request escalates to a frontier model (Claude Opus 4, GPT-5). Average per-ticket cost drops from $0.18 to $0.06 with no measurable quality loss on the cascade-handled cases.