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Every appointment gets a sequence — 7 days, 2 days, 3 hours — on the patient's preferred channel. Replies are understood and acted on: confirmations recorded, reschedules booked from available slots, cancellations trigger the waitlist. No-show rates typically fall by a third to a half, and front-desk phone time drops with them.
What you do
What the subscription includes
Per location, up to 2,000 appointments a month; SMS and voice usage billed by the carrier. Multi-location routing, EHR integrations without APIs, or voice-agent conversations are a custom build. Subscription terms: billing, cancellation, fixes, your files.
Read-only where possible, scoped to what the workflow touches. The checklist with exact steps arrives by email right after payment.
| Tool | Why |
|---|---|
| Twilio | SMS and voice |
| Claude | Reply understanding and drafts |
| Scheduling system (Dentrix, Cliniko, Acuity, Calendly…) | Appointments and availability |
The first month
Before you pay
If one of these is you, the subscription would spend its first month logging exceptions. Run the free audit and the plan prices the custom version ($2,000–4,000 one-time) next to the standard one — by email, no call.
Free audit insteadSeveral locations with routing rules for reschedules and waitlists.
An EHR or practice-management system without an API.
Voice-agent conversations — answering the phone and rebooking — rather than SMS and email reminders.
Start
Card checkout on Stripe. The access checklist and the first-month plan land in your inbox within a minute; setup starts when you reply.