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Every Monday each CSM opens a list of five to ten accounts ranked by expansion readiness, each with the signal that put it there (“at 92% of seat limit, three new departments active”) and the play to run. Expansion pipeline created per quarter goes up because opportunities are surfaced when the customer is already growing, not when the contract ends.
What you do
What the subscription includes
Covers up to 2,000 accounts with one analytics source and one CRM. Product-led motions with in-app upgrade prompts are a custom build. Subscription terms: billing, cancellation, fixes, your files.
Read-only where possible, scoped to what the workflow touches. The checklist with exact steps arrives by email right after payment.
| Tool | Why |
|---|---|
| Amplitude / Mixpanel / Pendo | Usage signals |
| HubSpot / Salesforce | Opportunities and owners |
| Claude | Opener drafts |
| Google Sheets | Score weights and plays, editable by RevOps |
The first month
Before you pay
If one of these is you, the subscription would spend its first month logging exceptions. Run the free audit and the plan prices the custom version ($4,500–8,000 one-time) next to the standard one — by email, no call.
Free audit insteadProduct-led motions where the upgrade prompt has to appear inside the app, not in a rep’s inbox.
More than 2,000 accounts, or usage data spread across several analytics sources and CRMs.
Pricing logic with tiers, seats and add-ons that the opportunity score has to model, not just flag.
Start
Card checkout on Stripe. The access checklist and the first-month plan land in your inbox within a minute; setup starts when you reply.