Start proactive customer outreach — $247/month, setup included

Customers get a message that names their actual situation (“your card ending 4242 was declined; here is a link to update it”) within minutes of the trigger. Ticket volume for the covered scenarios falls, payment recovery improves, and the outreach log shows exactly which messages prevented what.

Start · $247/month Read the blueprint first

BlueprintProactive Customer Outreach
Price$247/month · setup included
BillingMonthly from today · cancel any time
Starts whenEvent + daily scan
Steps8, with an approval step where money or a customer is involved
You keepThe automation, whatever happens — it is yours if you leave

What you do

Invite [email protected] to the accounts below — read-only where possible, about 20 minutes.
Answer the two or three questions in the checklist email: your rules, quiet hours, who approves.
Approve the first runs from your phone until you say “let it run”.

What the subscription includes

Set up, hosted, watched, reported.

Setup and configuration to your tools, with an approval step wherever money or a customer is involved
It runs on our servers — or in your own automation tool if you already run one
Monitoring, and fixes when a connected API or model changes
Small improvements as you ask for them, inside the blueprint's scope
A monthly report: handled, approved, exceptions — and what the exceptions map to
Cancel monthly; the automation stays yours either way

Covers up to six scenarios and 5,000 messages a month. Custom scenarios that need new data sources or in-product actions are a custom build. Subscription terms: billing, cancellation, fixes, your files.

Access we will ask for

Read-only where possible, scoped to what the workflow touches. The checklist with exact steps arrives by email right after payment.

Tool	Why
Stripe / Chargebee	Billing signals
Segment / PostHog / Mixpanel	Usage signals
Claude	Message personalisation with a tone check
HubSpot / Intercom	Logging and in-app delivery

The first month

Day by day.

TodayPayment confirmed; you get the access checklist for the accounts the blueprint touches.
Days 1–2You invite [email protected] to the three or four accounts the automation touches — read-only where possible, about 20 minutes, revocable any time. We configure the blueprint to your tools and your rules.
Days 3–5First runs on real records, with you approving each one in Slack or email until you say “let it run”.
LiveIt runs. Exceptions come to a person; everything else is logged in the tool where it happened, tagged as automated.
1st of the monthThe report: handled, exceptions, what changed — and, when an exception type is large, the custom trigger it maps to.

Before you pay

Three things that make it a custom build instead.

If one of these is you, the subscription would spend its first month logging exceptions. Run the free audit and the plan prices the custom version ($3,500–6,000 one-time) next to the standard one — by email, no call.

Free audit instead

Scenarios beyond the standard six that need new signals from your own product data or warehouse.

Messages that trigger actions in your app — applying a credit, extending a trial, pausing a plan.

More than 5,000 messages a month, or several brands with different senders and voices.

Start

Proactive Customer Outreach · $247/month

Card checkout on Stripe. The access checklist and the first-month plan land in your inbox within a minute; setup starts when you reply.

Start · $247/month How pricing worksPrefer to talk first? [email protected] · free audit

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