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Every review gets a response within hours that references what the reviewer actually said. Negative reviews reach a manager first with a suggested resolution, then get a considered public reply. Response rate goes to near 100%, and the monthly summary shows what customers keep praising and complaining about, by location.
What you do
What the subscription includes
Per business up to five locations and 300 reviews a month. Multi-brand groups, franchise approval hierarchies or review-request campaigns are a custom build. Subscription terms: billing, cancellation, fixes, your files.
Read-only where possible, scoped to what the workflow touches. The checklist with exact steps arrives by email right after payment.
| Tool | Why |
|---|---|
| Claude | Response drafts and the monthly report |
| Google Business Profile API / Birdeye / Podium | Review sources and posting |
| Slack / SMS | Manager approvals and alerts |
The first month
Before you pay
If one of these is you, the subscription would spend its first month logging exceptions. Run the free audit and the plan prices the custom version ($2,000–3,500 one-time) next to the standard one — by email, no call.
Free audit insteadA multi-brand group or franchise where replies need an approval hierarchy per location.
Review-request campaigns that solicit reviews after a visit or purchase, not only replies.
More than five locations or 300 reviews a month.
Start
Card checkout on Stripe. The access checklist and the first-month plan land in your inbox within a minute; setup starts when you reply.