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Every relevant mention is acted on within the hour: replies drafted in your voice and approved with one click, leads in the CRM with the thread attached, complaints in the help desk, risks in front of the right person. A weekly report shows share of voice, sentiment trend and the recurring themes worth a piece of content.
What you do
What the subscription includes
Covers up to 5,000 mentions a month across the standard sources; listening-provider subscriptions are yours. Additional languages, influencer identification or crisis playbooks are a custom build. Subscription terms: billing, cancellation, fixes, your files.
Read-only where possible, scoped to what the workflow touches. The checklist with exact steps arrives by email right after payment.
| Tool | Why |
|---|---|
| Brand24 / Mention / platform APIs | Mention sources |
| Claude | Classification, drafts, weekly report |
| Slack | Approvals and alerts |
| HubSpot + Zendesk | Leads and tickets |
The first month
Before you pay
If one of these is you, the subscription would spend its first month logging exceptions. Run the free audit and the plan prices the custom version ($3,500–6,000 one-time) next to the standard one — by email, no call.
Free audit insteadAdditional languages or markets.
Influencer identification and outreach as part of the workflow.
Crisis playbooks with escalation rules and pre-approved holding statements.
Start
Card checkout on Stripe. The access checklist and the first-month plan land in your inbox within a minute; setup starts when you reply.